Bring Family Friendly Support to Your NICU
The Ambassador Program
Hand to Hold’s Ambassador Program offers comprehensive in-hospital support for NICU families. The program is designed to enhance and extend your hospital’s current family support initiatives, and introduce new program options customized to meet the unique needs of your NICU population.
Led by a Hand to Hold Ambassador – a local, trained NICU graduate parent – the program is a cost-effective way to extend the “family-centered care” requirements of today’s NICUs.
Whole Family Support
Peer Bedside Rounding
Through the Ambassador Program, hospitals provide their NICU families with essential and powerful peer-to-peer support, recognized by the NPA as a critical part of NICU care. The experienced and trained Ambassadors visit NICU families in the hospital, as well as those in antepartum care who are at risk for a NICU stay.
All Ambassadors are subject to hospital volunteer training, health screenings, vaccinations, and background checks.
NICU Family Support Curriculum
- Understanding the emotions of a NICU stay
- Bonding with your medically fragile baby
- Nurturing yourself and your baby
- Effective communication
- Preparing to go home
Hand to Hold Ambassadors are trained to facilitate these weekly support groups.
Family Support Bags
- Reusable Hand to Hold Bag
- Navigating the NICU Handbook
- Resource Folder
- Nail File
Milestone Bead Program
Sibling Sundaes Support Curriculum
Hand to Hold leads fun educational events for siblings of NICU babies. Siblings learn about the special people caring for their baby brother or sister, the equipment that is helping them grow stronger each day, and the important role they will play as big brother or sister when the baby comes home. Ambassadors are trained to facilitate these ice cream sundae events in conjunction with the NICU staff.
Sibling NICU Tour Video
The Ambassador Program provides Hand to Hold’s expertly written resources to hospitals for distribution to their NICU families. These resources are available in bulk, free of any branding, and in both English and Spanish.
Navigating the NICU Handbook
NICU Graduate Handbook
Finding Balance Between NICU and Home
Siblings Are Special Activity Book
Answering Your Child’s Questions About a Baby in the NICU
I’m Special, Too: Ways to Help Siblings Feel Important
Grieving Together as a Family
Sibling NICU Tour Video
Hand to Hold resources meet the standards for patient education and engagement of both The Joint Commission and the American Academy of Pediatrics.
NICU Staff Support
Continuing Education for NICU Staff
Family Advisory Council (FAC)