Job Openings

Hand to Hold is a national non-profit organization providing personalized support before, during and after a NICU stay to help ensure all NICU families thrive.

Hand to Hold is recognized as a Best Place for Working Parents® business, 2022-2024.

Here at Hand to Hold, you’re not just another employee, you’re an essential part of a driven, vision-inspired and mission-led team.

Development Director

Is your greatest gift putting points on the board to achieve big results?

Do you enjoy recruiting and persuading people?

Are you fast paced, dynamic and can hold yourself accountable enough for the details to make sure the big picture objectives are achieved?

If the answers are yes, then please apply to become part of the team!

2-STEP APPLICATION PROCESS:

Click apply AND Copy and paste the link below and answer brief questionnaire:
https://go.cultureindex.com/s/omoTP06VpG

 

The Opportunity

Hand to Hold® is a nationally recognized nonprofit on a mission to ensure that every NICU family has a hand to hold when they need it most. One in seven babies born in the U.S. spends time in a Neonatal Intensive Care Unit (NICU). Parenting a child in the NICU is a traumatic experience that increases a parent’s risk for developing perinatal mood and anxiety disorders (PMADs). Hand to Hold provides compassionate, early-intervention mental health support before, during, and after a NICU stay—at no cost to families nationwide.

As a Best Place for Working Parents® (2022–2025), Hand to Hold is seeking a dynamic, mission-driven Director of Development who will lead with both heart and hustle. Reporting to the Executive Director, this role combines hands-on fundraising execution with collaborative team leadership to strengthen and grow annual revenue beyond $1.5M in FY26.

The first 6–12 months will focus on:

  • Evaluating and optimizing the development team structure, including whether to rehire or reimagine the open Donor Engagement Specialist role
    Strengthening donor retention and individual giving programs
  • Expanding the major donor portfolio
  • Collaborating with the Marketing team and event partners to maximize sponsorship and event outcomes
  • Establishing a robust and data-driven development plan aligned with Hand to Hold’s strategic growth goals

The Role

The Director of Development will oversee all fundraising activities, including individual giving, corporate and foundation partnerships, major gifts, and grants. This person will mentor a talented development team, collaborate across departments, and personally engage in donor cultivation, solicitation, and stewardship.

This is an ideal opportunity for a compassionate, results-oriented fundraiser ready to play an integral leadership role in a growing, purpose-driven organization.

Key Responsibilities

Fundraising & Donor Engagement

  • Lead execution of Hand to Hold’s comprehensive fundraising plan across individual, corporate, foundation, and event channels.
  • Manage a portfolio of major donors ($7,500+), with the Executive Director stewarding donors at or above $50,000 annually.
  • Partner with the Board of Directors to strengthen their role in fundraising, including training and equipping members for donor engagement.
  • Partner with the Executive Director to advance the Hope Campaign and other multi-year giving initiatives.
  • Ensure timely, meaningful, and personalized stewardship for all donors and funders.

Team Leadership & Collaboration

  • Supervise and mentor a cross-functional development team, including:Corporate Partnerships & Grants Manager – manages corporate relationships and grants >$5,000.
  • Development Manager – oversees CRM, reporting, and fundraising systems.
  • CRM & Stewardship Coordinator (part-time) – manages grants =$5,000, donor stewardship, and data reporting.
  • Assess departmental structure and staffing needs; make recommendations for new or redefined roles to strengthen fundraising capacity.
  • Collaborate closely with the Marketing team and contracted event management firm to align fundraising, sponsorship, and event strategies.
  • Corporate & Institutional Fundraising
    Provide strategic oversight and partnership in the cultivation, solicitation, and reporting of corporate and foundation relationships.
  • Support proposal development and impact reporting in collaboration with the Corporate Partnerships & Grants Manager.
  • Oversee sponsorship fulfillment and ensure corporate visibility aligns with partner expectations.

Strategy, Reporting & Budget Management

  • Manage departmental budget, revenue projections, and fundraising KPIs.
  • Develop and implement a multi-year development plan aligned with the organization’s strategic plan and financial sustainability goals.
  • Use CRM data to analyze performance, track progress toward goals, and identify trends or gaps.
  • Provide clear, data-driven fundraising reports to the Executive Director and Board of Directors.

Who You Are

  • A hands-on fundraiser who thrives on relationship building and collaboration.
  • An inspiring manager and coach who empowers others to succeed.
  • A confident communicator and storyteller who connects donors to mission impact.
  • A compassionate, equity-minded professional motivated by supporting families through trauma, healing, and hope.
  • Organized, proactive, and comfortable managing multiple projects in a fast-paced environment.

Qualifications

  • Bachelor’s degree or equivalent professional work experience required.
  • 5+ years of progressive nonprofit fundraising experience, with at least 2 years managing people or projects.
  • Proven success in major gifts, donor cultivation, and relationship management.
  • Experience managing fundraising budgets of $1.2M or more.
  • Proficiency in CRM and event management systems.
    Strong written and verbal communication skills.
  • Personal experience with the NICU, maternal/infant health, or mental health field is highly valued.
  • Candidates with diverse perspectives and lived experience related to the families Hand to Hold serves are strongly encouraged to apply.

Compensation & Benefits

  • Salary Range: $90,000 annually
  • Performance Bonus: Eligible for up to 10% of annual salary, set, evaluated and paid quarterly, based on predefined fundraising and team benchmarks.
  • Benefits: Medical insurance benefits with competitive employer contributions, extensive paid time off and holidays, Summer Fridays, and professional development support.

Work Environment

  • Hybrid role: minimum three days in-office per week (Northwest Austin).
  • Occasional evenings and weekends for events or donor engagements.
  • Hand to Hold is an equal opportunity employer committed to creating an inclusive workplace that values diversity, compassion, and integrity.
  • Candidates from underrepresented backgrounds and those with lived NICU or maternal/infant mental health experience are strongly encouraged to apply.

Salary Description
$90k-$100k

 

2-STEP APPLICATION PROCESS:

Click apply AND Copy and paste the link below and answer brief questionnaire:
https://go.cultureindex.com/s/omoTP06VpG

Development Associate (Contract to Hire)

Hand to Hold® is a national non-profit 501(c)(3) organization providing compassionate in-person and virtual support to NICU and bereaved parents before, during, and after a NICU stay. All programs are designed to address the emotional, physical, and social needs of NICU families, helping them feel supported and secure during an intensely stressful time. This early intervention mental health support is available at no cost to NICU families across the United States.

As a Best Place for Working Parents® business for four consecutive years (2022–2025), our dynamic and growing organization is seeking a Development Associate to join our team. Reporting to the Development Manager, this role will work collaboratively to support donor systems, stewardship operations, and event planning. The Development Associate ensures accurate constituent data management, effective donor engagement, and smooth event execution, while also providing operational and administrative support to the Development team.

We are committed to hiring a diverse workforce that reflects the families we serve. One in seven babies born in the U.S. spends time in the NICU. Bring your talents to our growing team to help ensure that all NICU families have a hand to hold.

What You’ll Do

This is a full-time, contract position running approximately four months (start through April 30, 2026), with potential to convert into a permanent, full-time role based on performance and organizational needs.

The Development Associate will serve as a key liaison for partners and donors while supporting the operational and administrative aspects of the Development department. This role is ideal for someone personable, detail-oriented, tech-savvy, and confident managing multiple relationships in a fast-paced environment.

Essential Functions

Donor Relationships & Stewardship

  • Build and maintain relationships with donors, supporting stewardship initiatives to convert engagement into meaningful gifts.
  • Process gift entry and acknowledgments accurately, ethically, and confidentially.
  • Assist with donor communications, including acknowledgments, recognition, and follow-ups.
  • Serve as a personable representative of Hand to Hold in all donor and sponsor interactions.
  • Support initiatives to enhance the overall donor experience.
  • Focus on individual donor retention by nurturing relationships and developing strategies to increase loyalty and engagement.

Event Support

  • Support the Development Team with all aspects of a large community fundraising event in April, including planning, logistics, vendor communication, materials preparation, and guest experience.
  • Collaborate with Hand to Hold’s internal event planning team and Mueller Scott (contracted event company).
  • Track in-kind donations and ensure sponsor and donor needs are met throughout event planning and execution.
  • Research potential event sponsors and support outreach and relationship management.
  • Assist with in-kind donation solicitation and engagement as needed.

General & Administrative Support

  • Maintain organized files, SOP documentation, and internal tracking systems.
  • Assist with project management and workflow tracking using Neon One, G-Suite, and Monday.com.
  • Maintain and update the donor database (CRM), including data cleanup, tagging, segmentation, and profile management.

 

Top Candidate Qualifications

  • 2+ years of experience in nonprofit development, fundraising operations, event coordination, CRM administration, or related support roles.
  • Strong attention to detail with comfort working in databases and spreadsheets.
  • Excellent written and verbal communication skills.
  • Highly organized, proactive, and able to manage multiple deadlines in a fast-paced environment.
  • Demonstrates integrity, discretion, professionalism, and teamwork.
  • Desire to grow in nonprofit development and fundraising is strongly preferred.
  • Mission-driven: Demonstrates a strong passion for Hand to Hold’s mission and NICU families.

Additional Information

  • Open to applicants in the Austin, Texas metropolitan area.
  • Hourly Rate: $22–$23/hour
  • Hours: Full-time (30–40 hours/week)
  • Term: Approximately 4 months (through April 30, 2025)
  • Status: 1099 Contractor
  • Conversion Potential: Opportunity to transition into a permanent, full-time role based on performance and organizational needs

Benefits 

  • Flexible work schedule
  • High-impact, resume-building experience within a growing nonprofit.

Physical Demands

Must be able to access second-floor office space via stairs (no elevator) multiple times daily or use the first-floor office space.
Occasional evening and weekend availability required in connection with the April event.

To apply, please email your resume and cover letter to leah@handtohold.org.

Hand to Hold is committed to building a diverse, equitable, and inclusive workplace that reflects the communities we serve. We encourage candidates of all backgrounds and experiences to apply.