Job Openings

Is your greatest gift accomplishing things through and with people?

Are you a fast-paced multitasker who thrives under stress and pressure?

Are you passionate about using your talents and skills to make an impact for a mission-driven organization? 

Are you looking for a team where you can be seen, heard, and encouraged to bring new ideas to the table? 

Ready for an environment where leadership demonstrates and supports a true sense of ease between work and life? 

Can you hold yourself accountable to accomplishing the big goal?

If the answers are yes, Hand to Hold may be just the place for you.     

Our dynamic, growing organization seeks a Senior Marketing Associate with 2-3 years of experience to join our team in Austin, TX. Reporting to the Executive Director, this position will be an integral part of the marketing team and will plan, coordinate, and execute Hand to Hold marketing activities to drive awareness, engagement, and conversion to help grow Hand to Hold’s mission impact. We are considered a Hybrid workplace environment with in-office and work-from-home opportunities after an initial 90-day performance period. 

To apply, provide a cover letter along with your resume.

About Our Organization

Hand to Hold is a national non-profit organization providing personalized support before, during, and after a NICU stay to help ensure all NICU families thrive. 

We are boldly removing barriers for all NICU parents to receive emotional support at no cost.

When babies need the specialized medical attention of the neonatal intensive care unit (NICU), it is emotionally traumatic to the parent and disruptive to traditional parent-baby bonding. NICU parents are more likely to experience postpartum depression, anxiety disorders, and PTSD.

Hand to Hold provides support to parents at no cost to families and all support is designed with the emotional, physical, and social needs of the NICU parent. Our caring professional staff team is comprised of NICU graduates and bereaved parents.

We are proud to share that we have received the designation of being a Best Place for Working Parents® business for three consecutive years (2022-2024).  

More About the Role

We are seeking a dynamic Senior Marketing Associate with previous experience working in a nonprofit environment and/or similar role interested in supporting, contributing to, and leading work within the marketing communications discipline. 

The Senior Marketing Associate will serve as an essential part of a purpose-driven, vision-inspired, and mission-led team with bold growth goals.   

You will work with the Executive Director, internal team members, and trusted partners to outline and deliver upon marketing strategies and plans across a variety of platforms and utilizing a variety of tactics. 

Experience in social media marketing, content development, developing and implementing marketing strategies, creating and overseeing the implementation of editorial calendars, and managing the implementation of campaigns with various talent is a requirement. 

To be considered for this position, the ideal candidate needs a bachelor’s degree or equivalent experience, 2-3 years of marketing and integrated communications experience. An advanced degree in marketing or a similar field also may count toward years of experience. In your cover letter, please outline specific training and skills you possess that make you a great fit for the position.

Hand to Hold provides the Senior Marketing Associate with continued opportunities to grow in their foundational marketing skills. 

You are assigned leadership and input into the following key areas: 

• Marketing Strategy Development & Implementation of Plans
• Project Organization & Management
• Internal Team & External Partner Team Oversight

Senior Marketing Associates experience interaction with their manager in weekly 1:1 meetings, quarterly conversations, and annual performance reviews, allowing individuals to strengthen discipline-specific skills, communications, receive feedback, give feedback, set personal goals, and work to achieve them. Our goal is to provide marketing leadership support through internal leadership and trusted partners to support growth and role success. 

What You’ll Be Doing

A Senior Marketing Associate at Hand to Hold is held to a high standard for work focus, prioritization, teamwork, attitude, and attention to detail for deliverables. The role will be a great fit for those who work well independently and as part of a team, enjoy bringing forward new ideas, and are open to receiving feedback on work performance and deliverables for continued growth.

Other Duties:

• Attend and support Hand to Hold events and programs as needed
• Available to travel for sales meetings, industry meetings and conferences as needed
• Support annual budget and annual audit as needed
  Other duties as assigned

We prefer you have:

• Bachelor’s degree, or equivalent work experience, plus 2-3 years of relevant marketing experience
• Experience with Canva or other design software/platforms
• Experience with various email marketing software/platforms
• Experience managing projects by creating project plans and managing tasks
• Experience managing the oversight of work being developed by other team members
• Personal experience with a child or loved one in the NICU

We need you to have:

• Proven organizational skills and ability to manage multiple tasks simultaneously to meet deadlines.
• Strong project management skills with experience managing detailed timelines, task lists and coordinating deliverables across multiple individuals and departments.
• Demonstrated analytical skills to drive fact-based recommendations and willingness to continue to grow this skill set.
• Career-minded individual who values learning and development of skills and leadership behaviors. This role is built with the opportunity for advancement with demonstrated performance which includes expanded responsibilities for continued career growth.
• Personal qualities of integrity, professionalism, credibility, and a commitment to and passion for Hand to Hold’s mission.
• Excellent verbal and written communication skills with exceptional attention to detail.

Additional Information

• Exempt, salaried position of $55,000-$63,000 DOE
• Open to applicants in the Austin, Texas metropolitan area
• Full-time, hourly, non-exempt position: 40 +/- hours per week schedule
• Must be available to work from our office in North Austin near Anderson Mill
• Flexibility in work schedule and hybrid working arrangement available after 90-day introductory period is successfully completed and with pre-approval by the supervisor

Benefits provided include:

Generous time off:

• 10 days paid time off
• Monthly sick time accrual
• 15 paid holidays per year plus all working days after Christmas Day through New Year’s Day
• Summer Fridays & more

Insurance

• Fully paid Medical Insurance for employee
• FSA and Dependant FSA options
• Monthly stipend for ancillary benefits of employee’s choice: may include Life Insurance (whole or term) dental, vision, accident insurance & more

Requirements

Overall Role Requirements

• Excellent written and verbal communication skills.
• Effective time management skills.
• Professional and proactive work ethic.
• Positive team attitude.
• High level of initiative, organization, and accountability.
• Customer-service minded.
• Ability to adapt to new conditions, assignments, and deadlines.
• Willingness to learn strategic planning best practices.
• Embrace continued education in marketing best practices and integrated communications.
• Ability to raise questions in areas where support is needed to the Executive Director, internal team members, and trusted external partners.
• Manage and support contractor scopes of work including graphic designers, public relations specialists, video production talent, web development talent, and others as identified. Includes ensuring driving consistency of the look, tone, and feel of all creative produced for the organization.  
  Reviews and contributes to the development and implementation of foundational Marketing Strategies & Plans including ensuring the plan serves as the foundation to drive all initiatives across the organization. 
• Reviews established organizational audience personas, positioning and messaging specific to audiences to ensure content and deliverables follow best practices.
• Understands and manages components of the marketing budget and provides planned versus actuals reports for discussion and further guidance from the Executive Director and trusted marketing partners.
• Manages social media accounts including ensuring the editorial calendar represents a mix of content specific to defined target audiences, prepares social media visual posts utilizing brand standards and Canva templates, prepares post content, schedules posts, and monitors results. Seeks inputs where needed on strategy and editorial plans.  
• Manages email marketing campaigns including an ability to define email campaigns relevant to specific audiences showcasing the impact of the organization. Includes content and messaging development, basic creative knowledge based on prior templates, recommendations on new templates to consider, creation in the identified email platform, and scheduling sends.  
• Demonstrates a knowledge of basic video creation and design creation through tools such as Canva to support a range of content shared through social media and other platforms. 
  Supporting the creation of materials that demonstrate organization impact such as contributing to and overseeing the creation of the annual impact report.
• Develop inspiring creative campaign briefs with support from leadership and marketing partners to effectively deliver on organizational objectives. Includes the management, oversight, and creation of basic video and/or oversight of video talent, creative elements, and content across a variety of deliverables. 
• Work with the event specialist to create the vision, strategy, plan, and ensure marketing materials and communications pieces are developed and implemented to support the success of the event. Includes pre-event and post-event strategies and plans. 
• Work with the Executive Director to create campaign briefs and communications plans to ensure partners are properly stewarded. 
• Outline and manage the development of creative campaign briefs to support fundraising efforts with insight and input from leadership and the development team.
• Lead the collection of marketing campaign results with the ability to review and provide recommendations on improvements, specifically in the realm of social media and email marketing statistics. Other areas may include working with other team members and partners to review website analytics, Google Ad performance, and others as identified.
• Manage Google AdGrant with external partners & provide quarterly learnings and recommendations for continuous web traffic growth.

APPLY HERE