Peer Mentor Program

“Even though we had a tremendous support network through our neighborhood and church communities, none of that was as valuable, uplifting and life-saving as the peer-to-peer support my husband and I received through Hand to Hold. It’s with a thankful heart that I say the progress our family has made was a direct result of our Hand to Hold mentor.”
— Kathryn W., Austin, TX

“Hand to Hold saved me. No one understands this journey like someone who has been there themselves.”

-Kheira A., Austin, TX

You’ve been there. Now you can help.

peer to peer supportIf you have been through a NICU experience or loss, then you have the power to help others. Volunteer as a peer mentor and we’ll train you and match you with a family whose story is similar to your own.

Through our award-winning Peer Mentor Program, Hand to Hold carefully matches seasoned NICU parents with new parents in need of support. These relationships inspire hope and offer new parents the chance to ask personal questions and receive support from someone who is uniquely familiar with their experience.

With the peer mentor program, we are able to:

  • provide support within 24 hours
  • create a peer-to-peer match within 48 hours
  • match families based on their specific need

Peer support can*:

  • offer comfort family and friends may not be able to provide
  • provide a safe environment to share feelings
  • empower parents to problem-solve and become advocates for their families and themselves
  • help parents feel less alone
  • increase acceptance of difficult situations and offer important resources for coping

Peer mentors are trained volunteers. Each mentor completes our extensive training program before being matched with a new parent. Training focuses on the difference between peer-to-peer support and support provided by a trained professional counselor. We also provide information regarding effective listening skills, signs of perinatal and postpartum mood disorders and self-care.

Join our team of peer mentors today, and use your knowledge and experiences to provide vital support to another NICU family in need.

*According to the National Perinatal Association