Episode 98: Should I Pay that Medical Bill?

March 26, 2024

Guest: Marshall Allen, Author of “Never Pay the First Bill” & Pulitzer Prize Finalist

Never pay the first bill, at least that’s what podcast guest and medical investigative journalist Marshall Allen advises. At some point, every NICU family has to deal with an insurance company, government agency, medical billing office or all three. Learn how to speak a language that billing offices understand, advocate for your rights, save yourself money, tap into hospital assistance programs and arm yourself with information.

In this episode, we chat about:

    • Why Mr. Allen recommends never paying the first bill
    • How to read your medical bills, identify errors, and hidden tricks the healthcare industry may use to make your money disappear
    • How to identify errors with your medical bills
    • Advice for dealing with threats from medical billing offices
    • How to advocate for yourself without becoming confrontational
    • Advice for a family that feels overwhelmed by insurance and medical billing offices

Resources mentioned

About the guest

Marshall allen, hand to hold, nicu babies parent support podcastMarshall Allen has spent 18 years investigating the health care system as a journalist. He is the founder of Allen Health Academy and the author of Never Pay the First Bill: And Other Ways to Fight the Health Care System and Win. Marshall has been featured on CNN, the New York Times, The Today Show, NPR and ProPublica. 




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